DoNotPay

Hate talking to customer service? An AI-powered tool may soon do it for you. Joshua Browder, chief executive of the consumer advocacy organization DoNotPay, demonstrated a system that autonomously navigates phone menus and converses...

Neural networks for natural language processing got bigger, more prolific, and more fun to play with. Language models, which already had grown to gargantuan size, continued to swell, yielding chatbots that mimic AI luminaries and have very strange ideas about horses.

A digital attorney is helping consumers take telemarketers and phone scammers to court. DoNotPay makes an app billed as the world’s first robot lawyer. Its latest offering, Robo Revenge, automates the process of suing intrusive robocallers.

Theoretical advances can be thrilling, but the excitement can drown out all the ways AI is actually being put to use. DeepIndex provides an up-to-date, well organized, cheeky guide to practical applications culled from news reports.