There’s a lot we don’t know about the future: When will a Covid-19 vaccine be available? Who will win the next election? Or in a business context, how many customers will we have next year?

AI researchers keep coming up with impressive innovations: transformer-based language models, self-supervised learning, deep reinforcement learning, small data. All of these developments hold great promise.

Over the weekend, my family celebrated my grandfather’s 102nd birthday on Zoom. We dialed in from Hong Kong (my grandfather), the U.S. (myself), the UK, Singapore, and New Zealand.

Inflection points in society create opportunities. The rise of online video was an inflection point that enabled scalable online education. The rise of the GPS-enabled smartphones similarly enabled Uber, Lyft, Airbnb, and many other

When I was younger, I was not a fan of working from home. Too many distractions! So I worked a lot in coffee shops. They turned out to be convenient places to talk to strangers and ask for feedback about products I was working on,

When it comes to artificial intelligence, one of the biggest mistakes large companies make is thinking tactically rather than strategically. What’s the difference? Some taxi companies thought they had the internet